IRCTC Helpline Number | Quick Contact & Fraud Help
IRCTC Helpline, Get all customer care numbers, refund & fraud helplines in one place! Quick solutions for ticket, PNR & cyber issues.
IRCTC Customer Care | Helpline Numbers, Refund, and Complaint Portal Guide
Traveling by train in India often involves booking tickets through the IRCTC (Indian Railway Catering and Tourism Corporation). However, passengers sometimes face issues like ticket confirmation, refunds, or cyber fraud. To help you resolve these problems quickly, here’s a detailed guide on IRCTC customer care numbers, helpline details, and complaint portals.
IRCTC Customer Care IRCTC Helpline Numbers
If you need assistance with ticket booking, refunds, or any railway enquiry, you can contact IRCTC’s customer care through the following numbers:
| Service | Contact Number | Details |
|---|---|---|
| General Helpline Number | 14646 | Toll-Free |
| IRCTC Customer Care Number | 08044647999 or 08035734999 | For booking, cancellation, and refund queries |
| IRCTC Helpline Number (Toll-Free) | 1800-111-139 | 24/7 customer support |
| Cyber Fraud Helpline | 1930 | For reporting online fraud related to IRCTC bookings |
These numbers are operational 24/7, ensuring passengers get support for ticket confirmations, cancellations, and other railway-related queries.
How to Check PNR Status & Confirm Tickets
If you need help with PNR status or ticket confirmation, call:
- Confirm Ticket Helpline Number: 139 (Railway Enquiry)
You can also check your PNR status online via the IRCTC website or mobile app.
IRCTC Refund Customer Care Number
For refund-related issues, contact:
- IRCTC Refund Customer Care Number: 08044647999
Alternatively, log in to your IRCTC account and check the refund status under "My Transactions".
Refunds are usually processed within 3-7 working days after cancellation.
IRCTC Complaint Portal: How to Register Grievances
If you face any issues with ticket bookings, cancellations, or payment failures, you can file a complaint via:
- IRCTC Complaint Portal:https://www.irctc.co.in/nget/train-ticket
For cyber fraud complaints, immediately contact the Cyber Crime Cell at 1930.
Customer Care Number for Railway Enquiry
For general railway enquiries (not related to IRCTC bookings), you can call:
- Railway Enquiry Customer Care Number: 139
National Helpline for Railways: 182 (For security-related complaints)
Final Tips for Smooth IRCTC Experience
- Always book tickets via the official IRCTC website or app to avoid fraud.
- Save IRCTC customer care numbers (14646, 08044647999, 08035734999) for quick assistance.
- For cyber fraud, immediately report to 1930.
- Use the IRCTC complaint portal for unresolved issues.
By keeping these helpline numbers handy, you can ensure a hassle-free train travel experience. Safe travels!